This Privacy Policy explains how Trio
Trend Exports Private Limited, operating under the brand name
Trio Group ("Trio", "we", "us" or "our"), collects, uses, stores and protects personal information when you visit
www.triogroup.in ("Website") or communicate with us through the Website.
Trio Group is based in Kolkata, India and is engaged in the design, development, manufacture and export of bags, accessories, surface ornamentation and related products, as well as business partnerships and collaborations with customers internationally.
We are committed to handling personal information responsibly and in accordance with applicable data protection laws.
1. Information We Collect
Our Website is primarily an informational and business-to-business platform. We do not process online payments or e-commerce transactions through the Website.
We may collect personal information when you voluntarily contact us regarding products, quotations, partnerships, product development, manufacturing, exports, careers or other business matters.
1.1 Information You Provide to Us
Depending upon your interaction with us, we may collect:
- Full name;
- Company or organisation name;
- Job title or designation;
- Country or location;
- Business email address;
- Telephone or WhatsApp number;
- Details of your inquiry, product interest, quotation request or partnership proposal;
- Information contained in correspondence or documents voluntarily provided to us; and
- Any other information you choose to provide while communicating with us.
We may also collect information contained in CVs, résumés, portfolios or employment-related correspondence submitted by applicants.
Please do not provide personal information that is unnecessary for the purpose of your inquiry.
1.2 Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by our Website, hosting provider or analytics services, where enabled. This may include:
- Browser type and version;
- Device type and operating system;
- IP address;
- Pages visited and time spent on the Website;
- Referring website or source;
- Date and time of access; and
- Approximate geographic location, such as country or city.
This information is generally used for Website security, administration, analytics and improvement.
2. Cookies & Analytics
Our Website may use cookies and similar technologies necessary for Website functionality, security and performance.
We may also use analytics services, such as Google Analytics or similar tools, where enabled, to understand how visitors interact with our Website and to improve its content and functionality.
Depending upon the technologies implemented on the Website and applicable legal requirements, visitors may be provided with options to accept, reject or manage non-essential cookies.
You may also control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where appropriate, additional information regarding cookies may be provided through a separate Cookie Policy or cookie management tool on the Website.
3. How We Use Personal Information
We may use personal information for legitimate business and lawful purposes, including to:
- Respond to inquiries, quotation requests and partnership proposals;
- Communicate regarding our products, manufacturing capabilities, services and export activities;
- Evaluate potential customer, supplier or business relationships;
- Develop products, samples or commercial proposals requested by prospective or existing customers;
- Maintain business correspondence and records;
- Process employment or career inquiries, where applicable;
- Operate, maintain, secure and improve our Website;
- Analyse Website traffic and usage patterns;
- Prevent fraud, misuse or security threats;
- Establish, exercise or defend legal claims;
- Comply with applicable legal, regulatory, tax, customs, export or other obligations; and
- Carry out other purposes communicated to you at the time your personal information is collected.
Where processing is based on your consent, you may withdraw that consent in accordance with applicable law.
We do not sell or rent personal information to third parties for their independent marketing purposes.
4. Business Communications & Marketing
If you contact us regarding our products, services or business capabilities, we may use the contact information you provide to respond to your inquiry and communicate with you in connection with that existing or potential business relationship.
Where required by applicable law, we will obtain appropriate consent before sending marketing or promotional communications.
You may request that we stop sending promotional communications at any time by using any unsubscribe facility provided or by contacting us at the email address stated below.
Requests to stop promotional communications will not prevent us from sending communications that are necessary in connection with an existing business relationship, transaction or legal obligation.
5. How We Share Personal Information
We do not sell personal information.
We may share personal information only where reasonably necessary for legitimate business purposes or as permitted or required by law, including with:
Service Providers:
Trusted third parties that assist us with Website hosting, email, cloud storage, information technology, analytics, communications or other business functions.
Business and Professional Partners:
Where appropriate, information may be shared with logistics providers, shipping companies, consultants, professional advisers, export or compliance service providers, or other parties necessary to evaluate or carry out a business relationship initiated with us.
Legal and Regulatory Authorities:
Information may be disclosed where required by applicable law, regulation, legal process, court order or governmental or regulatory authority
Corporate Transactions:
Information may be transferred in connection with a merger, restructuring, acquisition, financing, sale of assets or similar corporate transaction, subject to applicable legal requirements.
We do not disclose personal information to third parties for their independent direct-marketing purposes without appropriate consent where such consent is required.
6. International Processing & Transfers
Trio Group conducts business internationally and may use technology and service providers located in India and other countries.
Accordingly, personal information may, where necessary, be processed or stored outside the country in which it was originally collected, including through cloud, email, hosting, analytics and other technology service providers.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that such processing is undertaken in accordance with applicable data protection requirements.
7. Data Security
We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
Access to personal information is intended to be limited to employees, service providers and other persons who reasonably require access for legitimate business purposes.
However, no internet transmission, electronic communication or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through or stored in connection with the Website.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.
The appropriate retention period may depend upon factors including:
- The nature and purpose of the information;
- Whether an active or prospective business relationship exists;
- Reasonable periods for following up on business inquiries;
- Contractual, accounting, tax, customs, export or regulatory requirements;
- The need to establish, exercise or defend legal claims; and
- Other applicable legal requirements.
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise or otherwise securely dispose of it, subject to applicable legal requirements.
9. Your Rights
Depending upon applicable law and the circumstances in which we process your personal information, you may have rights relating to your personal data.
Under applicable Indian data protection law, these may include rights to:
- Obtain information regarding the processing of your personal data;
- Request correction, completion or updating of inaccurate or incomplete personal data;
- Request erasure of personal data, subject to applicable legal requirements;
- Withdraw consent where consent is the basis for processing;
- Raise a grievance regarding the processing of your personal data; and
- Exercise other rights available under applicable law, including nomination where applicable.
Requests may be submitted using the contact details provided in Section 14 below.
We may take reasonable steps to verify your identity before processing a request and may retain information where continued retention is required or permitted by applicable law.
10. Children's Privacy
This Website is intended for businesses, professionals and commercial audiences and is not intended for children.
We do not knowingly seek to collect personal information from individuals under the age of 18 through the Website.
Requests may be submitted using the contact details provided in Section 14 below.
If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take appropriate steps in accordance with applicable law.
11. Third-Party Websites & Services
The Website may contain links to third-party websites or services, including social media platforms.
We do not control and are not responsible for the privacy practices, security or content of third-party websites or services.
Visitors should review the privacy policies of third-party websites before providing personal information to them.
12. Confidential & Business Information
The Website may allow prospective customers and business partners to contact us regarding product developments, manufacturing requirements or commercial opportunities.
Please do not submit confidential, proprietary, commercially sensitive or third-party protected information through general Website forms unless specifically requested by us.
The submission of information through a general Website inquiry does not, by itself, create a confidential relationship. Where confidential business or product-development information is subsequently exchanged, it may be governed by a separate non-disclosure agreement or other contractual arrangement between the parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, business practices, technology or applicable legal requirements.
Any revised Privacy Policy will be published on this page with an updated "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
14. Contact & Privacy Grievances
If you have questions about this Privacy Policy, wish to exercise applicable rights concerning your personal information, or wish to raise a privacy-related grievance, please contact:
Trio Trend Exports Private Limited
Operating under the brand name Trio Group
Kolkata, West Bengal, India
Privacy / Grievance Contact: Mr Prabir Bose
Registered Office: P37 C.I.T. Road, Scheme 52, Kolkata 700014, INDIA
We will endeavour to respond to privacy-related requests and grievances within the period required by applicable law.
